PMT FREE MOD Harry Potter Hogwarts Mystery Ver. 6.2.1 MOD Menu APK | No Energy, Gem & Coin Costs, Unlock Shop |

Hello, maybe someone faced such a problem. The game crashed while finishing the Kettleburn out mission. And then the icon with the exclamation mark disappeared and now I can't finish this mission and go to the next chapter
 

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Hello, maybe someone faced such a problem. The game crashed while finishing the Kettleburn out mission. And then the icon with the exclamation mark disappeared and now I can't finish this mission and go to the next chapter

Firstly, it's dangerous to play during Full Marks (which is currently active at the moment), especially at year 7. Also a House Pride event is directly following the Full Marks, and will end on the 19th. As the requirement to get sorted into a House Pride group is now 1 house point you should be careful to not do lessons or assignments as they all grant house points.

To answer your question, for the year 7 assignments you can't click the complete button while you are currently in the final area for it (i.e the courtyard for Hogwarts assignments, waiting room for st. Mungos etc...) so try moving out of the courtyard and then press the button again.
 
I moved from the courtyard to other locations, but it didn't work. I even uninstalled the game and reinstalled it, but that didn't work either.

That's unfortunate as with bugs like these, if they persist, the only way to fix them would be to contact support, but that is practically guaranteed to get you banned if you've been using the modded apk.

The only other thing that I could recommend is to move to another distant area (Try the Ministry or an area off Hogwarts grounds), save, and then use the Clear Cache option. You can then try to use the complete/collect button again and see if you are able to interact with Mcgonagall. Otherwise, if that doesn't work, you can try waiting for a least 24 hours and then try again. I know that some parts of the game (such as dueling) have failsafes built in so that they reset after 24 hours in case you become stuck.
 
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