We understand your frustration, especially regarding the level bug. It has lasted longer than it should have, and we are not going to deny that it has affected the experience for many players.
However, BR progression is still increasing normally, so there is no issue with that part of the game. The level bug, together with several other important fixes, is already being worked on and will be resolved as soon as possible.
At the same time, we are preparing new content, improvements, and additional features so that the next client updates bring more than just bug fixes. Our goal is to make the overall experience smoother, more stable, and more rewarding for everyone.
This still needs a little more time. We are not a full studio behind this project, but a small team of developers, and we are human too — things can happen in everyday life that may slow progress down. I hope you understand.
We also plan to release a very good promo code for all players, both current and future, as part of the upcoming improvements. We understand that actions matter more than words, so we prefer to show progress through fixes, content, and rewards.